Warranty & After-Sales Service

Because you deserve a product that lasts

At Let's Share, every product is designed to accompany you for the long haul.
That’s why all our products come with a one-year warranty from the date of purchase.

If your product encounters an issue, we’re here for you. Really.

What the warranty covers

  • Manufacturing defects

  • Unusual malfunctions or breakdowns

  • Technical issues not related to improper use

In these cases, we take care of everything: repair, exchange, or replacement.

What’s not covered

  • Normal wear and tear over time

  • Improper handling, drops, or shocks

  • Unauthorized modifications or openings

That said, even if it’s outside of the warranty, feel free to reach out to us. We will always do our best to find a fair and human solution.

A concern? We’re listening

Our After-Sales team is here for you with kindness and responsiveness.

Email: customercare@lets-share-group.com

We strive to reply within 48 hours (excluding weekends and public holidays). In most cases, you’ll receive a response much faster.

Please include the following details in your message:

  • Your order number

  • The product in question

  • A description of the issue

  • And, if possible, photos or a short video

Together, we’ll find a solution

We know that little setbacks can happen. What matters to us is supporting you with respect, listening, and efficiency.